Account Manager - Remote

Overview

Join Relocation Today as an Account Manager, where you will be the central point of coordination for relocation benefits, ensuring an exceptional experience for clients and employees.

In Short

• Manage client relationships and specific projects.
• Provide coordination for all phases of relocation.
• Demonstrate exemplary customer service.
• Identify cross-selling opportunities.
• Handle client reporting and maintain accurate records.
• Train and assist with special projects.
• Work in a hybrid model with remote options.
• Advocate for corporate contacts and employees.
• Possess strong organizational and communication skills.
• Be proactive and adaptable in a fast-paced environment.

Requirements

• High School Diploma or Equivalent; secondary education preferred.
• 3 years of business/customer service experience preferred.
• Experience in relocation industry homesale programs preferred.
• Proactive self-starter with strong task management.
• Ability to maintain accurate records and notes.
• Excellent communication skills in emails and phone interactions.
• Ability to handle stress with a calm demeanor.
• Basic understanding of reporting needs and budget tracking.
• Ability to quickly learn client policies and procedures.

Benefits

• Competitive Pay and Remote Work Arrangement.
• Medical, Dental & Vision Benefits.
• Paid Time Off and 6 Paid Holidays.
• 401K and Tuition Reimbursement.
• Work/Life Balance and Employee Discounts.