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Client & Partner Success Manager - Remote

Posted Yesterday
Customer Service
Full Time
UK

Overview

We're looking for a Client & Partner Success Manager to join our Commercial team at Reincubate. You'll work as part of our growing, fully-remote, and friendly team on the success of Camo, our app that helps people get incredible results with video.

In Short

  • Build high-trust partner relationships through clear, value-driven communication and action
  • Serve as the primary point of contact for inbound partner communication across all channels
  • Monitor all client-related projects, updates, and deadlines
  • Work closely with internal teams to ensure deliverables are on track
  • Advocate for partners internally and keep teams aligned on client priorities
  • Prepare reports that provide visibility on project progress and client sentiment
  • Help set up a productive working environment
  • Provide autonomy in work and encourage growth
  • Share opinions and ideas openly
  • Provide excellent benefits including paid vacation and flexible hours

Requirements

  • Excellent communication skills
  • Ability to navigate technical discussions
  • Confident in advocating for partner needs
  • Exceptional organisational skills
  • Engaging and empathetic personality
  • Alignment with company values

Benefits

  • 25 days' paid vacation
  • Flexible working hours
  • Remote work opportunities
  • Share options
  • Healthcare benefits
  • Matched pension contributions
  • Home-office allowances
  • Professional development allowances
Reincubate logo

Reincubate

Reincubate is a forward-thinking software company known for its innovative product, Camo, which enhances video quality for meetings, streaming, and recording across multiple platforms including Windows, Mac, iOS, and Android. Camo has received accolades such as a nomination for the Apple Design Award in 2023 and recognition in Microsoft's Build '23 keynote. The company serves a diverse clientele, including major tech firms like Apple, Google, and Microsoft, as well as universities and individual users seeking to improve their online presence. With a strong emphasis on values, remote work, and employee autonomy, Reincubate fosters a collaborative environment where team members can thrive and contribute to the development of high-quality software solutions.

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