Regional Services Partner - Remote

Overview

The Elastic Regional Services Partner (RSP) is a proven expert focused on accelerating our Customer’s time to business value through Elastic’s expert professional services & enablement. This role involves collaborating with Sales, Account, & Delivery Teams to position outcome-oriented services offerings for customers.

In Short

• Drive discovery, ideation, delivery, and next steps with account teams and customers.
• Develop and deliver Statements of Work aligned to customer value.
• Build strong relationships with customers to increase adoption of Elastic Solutions.
• Establish a trusted advisor relationship with assigned customers.
• Provide leadership and governance over a portfolio of engagements.
• Support success plans with a Services Point of View for accounts.
• Remain up-to-date on Elastic solutions and products.

Requirements

• Bachelor or graduate degree in Business/Economics, Computer Science, or related discipline.
• 8-12 years experience in relevant professional services or pre-sales functions.
• Proficiency in the technology domain of search, analytics, or related technologies.
• Experience in complex negotiations across terms and contract structures.
• Strong commercial and delivery governance acumen.

Benefits

• Competitive pay based on the work you do.
• Health coverage for you and your family in many locations.
• Flexible locations and schedules for many roles.
• Generous vacation days each year.
• Parental leave of a minimum of 16 weeks.