Client & Front Desk Management - Remote

Overview

We are RecLatam and we are hiring for this role for our client, a personal injury law firm located in Seattle, Washington, focusing on client and front desk management.

In Short

• Professionally greet clients over the phone or via video.
• Facilitate virtual check-ins and manage intake documentation.
• Coordinate and schedule appointments using tools like Calendly or Outlook.
• Ensure exceptional client experiences through professional communication.
• Answer and manage incoming calls via VOIP systems.
• Prepare and format legal correspondence and communications.
• Organize digital case files and assist attorneys with data entry.
• Provide support for virtual meetings and e-signature workflows.
• Follow strict confidentiality and data protection standards.
• Work collaboratively in a remote team environment.

Requirements

• Excellent communication skills.
• Self-motivated and reliable.
• Skilled in Microsoft Office, Zoom, and VOIP platforms.
• Highly organized and detail-oriented.
• Available during Pacific Time business hours.
• Quiet, professional workspace with reliable internet.
• Ability to follow firm protocols related to client confidentiality.

Benefits

• Opportunity to work with a personal injury law firm.
• Flexible remote work environment.
• Initial onboarding and performance review period.
• Supportive team atmosphere.