Local Support Specialist - Remote

Overview

Emerging Travel Group (ETG) is looking to hire a Local Support Specialist, who will take calls and provide initial advice to our B2B partners in German language.

In Short

• Taking calls and providing initial advice to B2B partners in German language.
• Communication with partners about the on-going cases, providing regular updates on the progress.
• Helping other operation teams with the communication in German language.
• Handling info requests for B2B partners.
• Recording information in the CRM system about work done.

Requirements

• Fluency in German.
• Experience in customer service or support roles.
• Strong communication skills.
• Ability to work in a team.
• Familiarity with CRM systems.

Benefits

• Opportunity to work in a dynamic environment.
• Professional development opportunities.
• Flexible working hours.
• Supportive team culture.
• Remote work options.