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Implementation Specialist, Commercial - Remote

Posted 2 days ago
Sales / Business
Full Time
USA

Overview

The Implementation Specialist at Ramp plays a crucial role in delivering value to customers by implementing Ramp’s products for new clients, contributing to both customer satisfaction and revenue growth.

In Short

  • Ensure fast onboarding of new Ramp customers.
  • Understand customer workflows and pain points.
  • Drive revenue by minimizing implementation delays.
  • Become an expert in Ramp’s product integration options.
  • Collaborate with the product team for customer feedback.
  • Manage multiple tasks related to implementation.

Requirements

  • Minimum 3 years in customer success or account management.
  • Exceptional project and time management skills.
  • Excellent verbal and written communication abilities.
  • Desire to deeply understand Ramp’s product.
  • Proven track record of exceeding performance metrics.
  • Ability to anticipate customer needs.
  • Adaptability in a fast-paced environment.

Benefits

  • 100% medical, dental & vision insurance for employees.
  • 401k with employer match.
  • Flexible PTO policy.
  • Fertility HRA up to $5,000/year.
  • WFH stipend for home office needs.
  • Wellness stipend available.
  • Parental leave offered.
  • Relocation support to NYC or SF.
  • Pet insurance provided.
Ramp logo

Ramp

Ramp is a cutting-edge financial operations platform that aims to streamline and enhance the financial processes of businesses, helping them save both time and money. Launched in 2019, Ramp integrates various financial services, including corporate cards, expense management, bill payments, vendor management, and accounting automation, into a single comprehensive solution. With over 25,000 clients ranging from family-owned farms to e-commerce giants and space startups, Ramp has successfully saved its users $1 billion and 10 million hours. The company is recognized as the fastest-growing corporate card and bill payment platform in the U.S., facilitating over $35 billion in purchases annually. Backed by prominent investors such as Sequoia, Stripe, and Goldman Sachs, Ramp boasts a team of experts from leading financial and technology firms. The company has received accolades from Fast Company, LinkedIn, Forbes, CNBC, and TIME Magazine for its innovative approach and impact in the financial technology sector.

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