Solutions Engineer - Remote

Overview

At Rain, we’re rebuilding the global financial pipes where money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.

In Short

• Lead customer implementations from technical discovery to production deployment.
• Troubleshoot client technical issues and provide hands-on support for Rain's platform integrations.
• Support customer conversations around API capabilities and guide clients through Rain platform development.
• Collaborate with product and engineering to provide structured customer feedback and influence roadmap decisions.
• Bridge the gap between customer needs and engineering solutions.

Requirements

• 2+ years of technical experience in system integrations.
• Bachelor's degree in Engineering, Business, Computer Science, Information Technology, or related field.
• Exceptional problem-solving skills and customer focus.
• Strong communication abilities to explain complex products.
• Hands-on experience with JavaScript, SQL, and/or other programming languages.
• Ability to work independently and manage multiple projects simultaneously.
• Comfort thriving in early-stage environments.

Benefits

• 95% coverage of Medical, Dental, and Vision premiums.
• 401(k) with matching.
• Equity for every team member.
• Flexible hybrid setup with a prime FiDi office for NYC-based teammates.
• Unlimited PTO.
• Monthly budget to test our cards and features.
• Monthly stipend for wellness support.
• Home office setup stipend.
• Frequent company events and team dinners.