Customer Success Partner - Inpatient - Remote

Overview

The Customer Success Partner at Qventus plays a critical role in developing and maintaining relationships with healthcare provider organizations, ensuring effective communication and coordination between clients and internal teams.

In Short

• Manage and grow partnerships with healthcare organizations
• Oversee cross-functional work to meet commitments
• Leverage expertise to sustain user buy-in and solution adoption
• Lead complex engagements with matrixed teams
• Articulate value propositions and define business outcomes
• Influence clients to adopt best practices
• Advocate for product improvements
• Navigate difficult client conversations
• Create a customer base that advocates for Qventus

Requirements

• 3-5 years of experience in healthcare consulting or SaaS
• Project management experience in healthcare settings
• Knowledge of hospital operations
• Strong quantitative and analytical skills
• Ability to travel up to 25-50% nationwide

Benefits

• Open Paid Time Off
• Paid parental leave
• Professional development opportunities
• Wellness and technology stipends
• Generous employee referral bonuses
• Employee stock option awards