Business Consultant - Remote

Overview

The Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership.

In Short

• Engages regularly with customers to provide tailored training.
• Aligns training with organizational use cases.
• Teaches customers how to apply technology to solve business challenges.
• Provides ad-hoc analysis and insights to improve digital experiences.
• Performance based on account retention and customer utilization.
• Builds lasting relationships with recognized brands.
• Works in a remote-first company culture.
• Participates in company-wide events and challenges.
• Supports diverse and inclusive workplace initiatives.
• Values unique perspectives and experiences.

Requirements

• Experience in client engagement and training.
• Ability to analyze and provide insights.
• Strong communication skills.
• Understanding of SaaS platforms.
• Passion for customer success.
• Ability to work in a diverse environment.
• Willingness to learn and adapt.
• Experience in digital experience improvement.
• Strong problem-solving skills.
• Commitment to company values of passion, persistence, and integrity.

Benefits

• Coaching and training programs for career development.
• Engaged and fun workplace culture.
• Regular company-wide events.
• Employee Resource Groups for support and discussion.
• Opportunities to work with recognized brands.
• Diverse and inclusive work environment.
• Flexible remote work options.
• Focus on employee happiness and well-being.
• Support for underrepresented backgrounds.
• Encouragement of unique perspectives.