Business Consultant - Remote

Overview

The Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership.

In Short

• Engages regularly with customers to provide tailored training.
• Teaches customers how to apply technology to solve business challenges.
• Provides ad-hoc analysis and insights to improve digital experiences.
• Performance is based on account retention and customer utilization.
• Works with recognized brands to build lasting relationships.
• Focuses on empowering diverse and inclusive culture.
• Participates in company-wide events and local outings.
• Values unique perspectives and experiences.
• Supports Employee Resource Groups for underrepresented backgrounds.
• Encourages personal and professional growth through coaching.

Requirements

• Experience in client engagement and training.
• Ability to analyze and provide insights.
• Strong communication skills.
• Understanding of SaaS platforms.
• Passion for customer success.
• Commitment to diversity and inclusion.
• Ability to work in a remote-first environment.
• Willingness to learn and adapt.
• Experience in digital experience improvement.
• Ability to build relationships with clients.

Benefits

• Coaching and training programs for career development.
• Engaged and fun workplace culture.
• Regular company-wide events.
• Support for Employee Resource Groups.
• Opportunities to work with recognized brands.
• Focus on personal and professional growth.
• Diverse and inclusive work environment.
• Remote work flexibility.
• Access to local outings and seasonal challenges.
• Commitment to employee happiness and well-being.