Instructional Designer - Remote

Overview

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• Passion for adult eLearning and creating effective and engaging learning strategies.
• Excellent English written and verbal skills, with a specific focus on being able to translate complicated concepts into easy-to-understand formats.
• Strong project management skills, including the ability to manage multiple, dependent work streams and deliver new, high quality courses on schedule.
• Fast learner with technical aptitude that enables you to gain expertise across our products, roles and instructional design tools.
• Develop and launch digital content.
• Own end-to-end process and timeline, including entry of content into the LMS, Beta launch, and launch strategy.
• Interview internal subject matter experts and synthesize concepts.
• Write course content, including expository text, scripts for animated and testimonial videos, learning activities, and assessment questions that enhance retention.
• Analyze course activity and feedback to prioritize tasks for ongoing refinement and enhancement.
• Maintain the library of eLearning to keep content current, accurate, and relevant with updated product features and XM methodologies.

Requirements

• 2-3 years of experience in content development, technical writing or online instructional design.
• Ability to convert complex, technical information into easy-to-understand formats.
• Knowledge of adult learning theories, Bloom’s Taxonomy, instructional design models, and development of assessments / testing.
• Experience making digital learning interactive, engaging, and social.
• Experience designing overall curriculum for defined audiences.
• Video editing experience.
• Outstanding organization and prioritization skills.
• Strong attention to detail to produce high-quality and polished content.
• Ability to work independently in highly ambiguous, shifting environments.

Benefits

• Work-life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
• Workspaces: We have quiet spaces to take a call or for deep thinking, and other spaces dedicated to collaboration.
• Commuter Benefits: We offer a generous monthly allowance to be used for transportation and to help you commute to the office.
• Wellness Reimbursement: This can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• Q Mentor Program: Looking to grow in your career? Get matched with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.