Engagement Manager - EX - Remote

Overview

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• Leading virtual project teams to deliver complex customer feedback programs.
• Designing innovative customer feedback programs.
• Building strong relationships with clients.
• Providing strategic project management expertise.
• Conducting risk planning and monitoring.
• Delivering workshops to advise customers.
• Collaborating with internal teams and stakeholders.
• Supporting the sales process with service offerings.
• Contributing to product development based on customer feedback.
• Opportunity for professional development and industry insights.

Requirements

• 9+ years of experience in software implementations.
• Experience in vendor or consulting roles.
• Strong program management skills.
• Experience with large organizations.
• Ability to run delivery workshops.
• Consultative relationship-building skills.
• Willingness to travel up to 10%.

Benefits

• Work-life integration with frequent events.
• $1,800 for an experience of your choosing.
• 30 paid days off.
• Standard benefits package including medical, dental, and vision.
• Free snacks, drinks, and lunches in the office.