Triage Specialist - Remote

Overview

The Triage Specialist will perform effective telephone triage to support dermatology patients based on their needs, ensuring high-quality standards in patient care.

In Short

• Answer phones and return voicemails to handle patient inquiries.
• Relay emergent situations and pathology results.
• Schedule patient appointments and surgeries.
• Document conversations and patient interactions in EMA.
• Prioritize skin cancers based on specific criteria.
• Explain Mohs procedures to patients.
• Perform pre-op assessments and manage medication requirements.
• Maintain regular attendance and perform other duties as needed.

Requirements

• Strong communication skills.
• Understanding of medical terminology.
• Experience with EMR systems.
• Ability to prioritize patient needs.
• Attention to detail in documentation.
• Ability to work in a fast-paced environment.

Benefits

• Opportunity to work in a leading dermatology practice.
• Supportive team environment.
• Professional development opportunities.
• Competitive compensation.