Process Optimization Specialist - Remote

Overview

QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 600 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.

In Short

• Analyze and optimize business processes to improve efficiency and effectiveness.
• Collaborate with stakeholders to design process improvements and solutions.
• Document processes, ensuring clarity and accessibility.
• Lead initiatives to establish robust process documentation practices.
• Mentor team members in best practices for process design and documentation.

Requirements

• Strong analytical skills with a focus on process optimization.
• Excellent documentation and communication skills.
• Ability to lead complex projects with a collaborative approach.
• Bachelor’s degree required.
• 3+ years applicable experience.

Benefits

• Fully company-paid options for medical (both in-person and virtual), dental and vision insurance.
• Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance.
• Paid parental leave for birth, adoption or permanent placement.
• 401(k) with company match.
• Options to work in a hybrid-working model or remotely from home, depending on the position.