Payments Sales Engineer - Remote

Overview

As a Payments Sales Engineer within PublicSquare's Payments Platform team, you will serve as a trusted advisor to our sales team and merchants, ensuring a smooth and efficient integration, testing, and go-live process for PublicSq. Payments.

In Short

• Acting as a trusted technical advisor for merchants.
• Collaborating with the sales team on technical discussions.
• Assisting merchants with testing and troubleshooting.
• Working closely with engineering to relay merchant feedback.
• Maintaining communication with processing banks.
• Providing technical documentation and guides.
• Leading merchant check-ins and status calls.
• Managing multiple merchant integrations simultaneously.

Requirements

• Excellent problem-solving skills.
• Strong communication and interpersonal skills.
• Customer-focused mindset.
• Highly organized and detail-oriented.
• Adaptability in a fast-paced environment.
• Team player mentality.
• Proactive and self-motivated.

Benefits

• 100% coverage of Medical, Dental, Vision, and Life Insurance premiums.
• 401(k) with a 100% employer match up to 4%.
• Generous Paid Time Off and Paid Holidays.
• Paid Parental Leave and a $5,000 Baby Bonus.
• Discounts on company brands.
• Rewards and recognition bonuses.
• Ability to express views on sensitive topics.