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Third Party Property Management Owner's Specialist - Remote

Posted 5 days ago
Customer Service
Full Time
TX, USA

Overview

The Third Party Property Management Owner's Specialist at Public Storage is responsible for providing exceptional service to property owners, acting as a liaison between owners and company management, and ensuring effective communication regarding property performance.

In Short

  • Provide high levels of service to third-party property owners.
  • Act as a liaison between owners and company management.
  • Deliver business status updates and sales forecasts to owners.
  • Review monthly financials and address inquiries.
  • Facilitate feedback sessions on business performance.
  • Support internal department projects related to property management.

Requirements

  • Strong critical thinking and problem-solving skills.
  • Adept at analyzing situations and delivering responses.
  • Ability to review and summarize financial statements.
  • Highly organized and capable of tracking work orders.
  • Proven capability to build rapport with owners.
  • 5+ years of customer service or account management experience.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft applications.

Benefits

  • Flexible remote work options up to three days per month.
  • Opportunities for professional growth and development.
  • Collaborative work environment.
  • Employee recognition for work culture and diversity.
Public Storage logo

Public Storage

Public Storage, established in 1972, is the largest owner and operator of self-storage facilities globally, with thousands of locations across the U.S. and Europe, encompassing over 170 million net rentable square feet of real estate. Recognized as a Great Place to Work, the company has received accolades for Best Career Growth, Work Culture, and Diversity and Inclusion. As a member of the S&P 500 and FT Global 500, Public Storage's common and preferred stocks are traded on the New York Stock Exchange.

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