Inside Sales Representative - Remote

Overview

Our client is a trusted provider of exterior home improvement services, known for quality craftsmanship and exceptional customer care. They are looking for an Inside Sales Representative to manage inbound leads, conduct outbound outreach, and nurture prospects through the sales pipeline. This role requires strong communication skills and a flexible schedule to support client needs.

In Short

• Manage inbound leads and qualify them effectively.
• Conduct outbound outreach to generate and nurture leads.
• Maintain a healthy sales pipeline with consistent lead nurturing.
• Use CRM systems and dialers to track and manage lead information.
• Handle client communications professionally.
• Be open to after-hours client support as needed.
• Validate and confirm appointments for leads.
• Re-engage past customers via personalized outreach campaigns.
• Maintain accurate, up-to-date CRM records.
• Support implementation and refinement of lead management processes.

Requirements

• Proven experience in sales or customer service.
• Excellent verbal and written English communication skills.
• Strong phone presence and ability to build rapport.
• Detail-oriented and organized.
• Comfortable using CRM systems.
• Motivated, accountable, and goal-oriented.

Benefits

• Opportunity to work with a well-established company.
• Develop your sales skills in a supportive environment.
• Flexible hours and focus on customer relationships.
• Room for advancement.