Level 2 Technical Support Specialist - Remote

Overview

PrimeXBT is a leading cryptocurrency and CFD trading platform that serves millions of users across more than 150 countries. We are looking for a Level 2 Technical Support Specialist to assist in the support and development of high-load financial systems, including trading platforms and company infrastructure.

In Short

• Administration of trading platforms and related software.
• Managing server infrastructure (Linux, Windows).
• Monitoring and supporting remote systems and applications.
• Analyzing, diagnosing, and troubleshooting issues, working with logs and consoles.
• Automating routine processes, scripting (preferably Python, Bash, PowerShell).

Requirements

• Strong Linux skills.
• Basic understanding of networking (TCP/IP, routing, VPN, NAT, Firewall).
• Basic knowledge of relational databases (MySQL, PostgreSQL) and SQL queries.
• Willingness to work in shifts, including night shifts.
• Ability to learn quickly and solve complex problems independently.

Benefits

• 100% remote work.
• Opportunity to work in an international, cross-functional team on a complex and high-demand product.
• Performance-based quarterly bonuses.
• Health insurance after probation.
• Additional sick leave every six months.
• Birthday gifts.
• Language courses.