Director of Implementation - Biomarker Intelligence - Remote

Overview

The Director, Implementation role is a key leadership position at QuartzBio, responsible for overseeing the successful implementation of the company's SaaS solutions with a focus on biomarker intelligence. This role combines strategic leadership with hands-on execution to ensure high-quality and efficient solutions that align with customer needs.

In Short

• Lead the implementation of various products for customers.
• Develop operational strategies to enhance productivity and quality.
• Execute the implementation strategy aligned with business objectives.
• Collaborate with cross-functional teams for seamless integration.
• Train customers on best practices related to products.
• Manage complex customer-facing projects.
• Mentor a team of Implementation Consultants.
• Define and execute overall strategy in alignment with business goals.
• Communicate effectively with executive management.
• Manage project portfolio to ensure goals are achieved on time.

Requirements

• Bachelor’s degree and a minimum of 15 years of relevant experience.
• Minimum of 7 years managing teams.
• 8-10 years in customer-facing roles leading projects.
• Proven track record in leading large-scale implementation projects.
• Strong communication and client-facing skills.
• Ability to work in complex systems.
• Excellent problem-solving and analytical skills.
• Strong written and verbal communication skills.
• Proven executive leadership and strategic impact.
• Ability to manage relationships with stakeholders.

Benefits

• Discretionary annual bonus.
• Health insurance.
• Retirement savings benefits.
• Life insurance and disability benefits.
• Parental leave.
• Paid time off for sick leave and vacation.
• Opportunities for professional development.
• Inclusive and collaborative work environment.
• Support for career progression.
• Culture of learning and growth.