Director of Implementations - Remote

Overview

The Director of Implementations directs and oversees the implementation of new customers onto Greenshades platforms including Payroll, Time & Benefits solutions. This position sets overall implementation goals, manages project timelines, communicates with customers, and coordinates with internal stakeholders to keep projects on track, supervising a team.

In Short

• Lead end-to-end implementations for Payroll, Time, and Benefits solutions.
• Drive project management, including resource allocation and risk management.
• Build and maintain strong relationships with client stakeholders.
• Own key KPIs related to implementation success.
• Collaborate closely with Sales, Product, and Customer Experience teams.
• Continuously refine implementation methodologies and processes.
• Develop and maintain project documentation and best practices.
• Assist with annual budget planning and capacity forecasting.
• Lead and develop a high-performing team.
• Bachelor’s degree or equivalent experience required.

Requirements

• 5+ years of experience in software implementation and project management.
• Expertise in Payroll, Time, and Benefits solutions preferred.
• Strong leadership and communication skills.
• Proven experience leading cross-functional teams.
• Experience with change management principles.

Benefits

• Remote position offering flexibility.
• Opportunity to lead and develop a high-performing team.
• Engagement in strategic decision-making.
• Access to professional development resources.
• Collaborative work environment.