Client Services Business Analyst - Healthcare Data - Remote

Overview

The Client Services Business Analyst will play a critical role in ensuring the successful delivery of services and solutions to our clients. This position requires a high level of technical expertise along with strong communication skills and a commitment to excellence.

In Short

• Analyze client requirements and translate them into technical specifications.
• Ensure the accuracy and integrity of data by conducting thorough quality checks and validations.
• Own client jobs making sure they are running smoothly and on-time per established calendar.
• Collaborate with cross-functional teams to deliver value to our clients every day.
• Maintain clear and effective communication with clients, address issues promptly, and provide regular updates.
• Respond to and fulfill client tickets and requests in a timely manner with quality.
• Contribute to client team meetings for client projects and engagements.
• Take accountability for project deliverables, ensuring they meet established standards.
• Develop, test, and deploy T-SQL scripts to support various client projects.
• Implement advanced ETL processes to acquire and load large datasets.

Requirements

• Undergraduate degree.
• Experience with relational databases.
• 1 to 3 years industry experience in either data analytics or healthcare preferred.
• Proficiency and hands-on experience using T-SQL in a Microsoft SQL Server environment.
• Descriptive statistics and/or Pharmaceutical/Healthcare industry experience is a plus.
• Excellent communication skills, both written and verbal.
• Strong sense of accountability and ownership for delivering high-quality work.
• Exceptional attention to detail.
• Effective time management skills.
• Experience in a client-facing role or in the pharmaceutical industry is a plus.

Benefits

• Discretionary annual bonus.
• Health insurance.
• Retirement savings benefits.
• Life insurance and disability benefits.
• Parental leave.
• Paid time off for sick leave and vacation.