Senior Support Specialist – Enterprise Systems - Remote

Overview

An overview paragraph about the job

In Short

• Provide technical support for SAP SuccessFactors Payroll, including issue resolution, configuration, and testing.
• Review, modify, and update existing SAP SuccessFactors Employee Central Payroll configurations.
• Configure payroll rules, wage types, pay components, and deduction models.
• Manage annual compensation updates, including merit increases, bonus payouts, and salary adjustments.
• Support performance review cycles and ensure alignment with payroll processes.
• Onboard and configure new payroll vendors within the system.
• Manage and maintain integrations between SuccessFactors and third-party systems.
• Collaborate with HR, Payroll, and IT teams to ensure data integrity and compliance.
• Monitor and troubleshoot integration jobs and middleware.
• Participate in system upgrades, testing, and deployment of new features or enhancements.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 5+ years of experience supporting SAP SuccessFactors, with a focus on Payroll and Integrations.
• Experience with SAP BTP.
• SAP SuccessFactors Payroll Certification a plus.
• Strong understanding of SAP Employee Central and Employee Central Payroll.
• Experience with integration platforms such as SAP Cloud Platform Integration (CPI), Dell Boomi, or similar.
• Familiarity with payroll regulations and data privacy standards (e.g., GDPR).
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a remote, cross-functional environment.
• Fluent in English; additional EU languages are a plus.

Benefits

• Remote work flexibility.
• Opportunity to work with cross-functional teams.
• Professional development opportunities.
• Inclusive and diverse work environment.
• Support for work-life balance.