Solutions Engineer - Remote

Overview

As a Solutions Engineer at Postscript, you will collaborate with various teams to help customers implement effective SMS marketing strategies using the Postscript platform.

In Short

• Become an expert on the Postscript platform and its use cases.
• Support the sales team in winning new customers.
• Lead technical discovery calls and document new requests.
• Prepare demos showcasing advanced capabilities of the platform.
• Execute delivery of proof of concepts for complex use cases.
• Provide support for API integrations.
• Create technical content for customer use cases.
• Assist onboarding and customer support teams with technical issues.
• Develop innovative solutions for unique customer needs.
• Collaborate with partners on technical integrations.

Requirements

• 3+ years as a sales or solutions engineer.
• Ecommerce knowledge, Shopify experience preferred.
• Experience in customer-facing roles.
• Strong technical skills in front-end web technologies.
• Detail-oriented and curious.
• Excellent communication skills.
• Ability to present to various stakeholders.
• Experience with enterprise-level customers.
• Independence in navigating cross-functional relationships.

Benefits

• Salary range of USD $124,000-$141,000 plus variable compensation and equity.
• High growth startup with career impact opportunities.
• Work from home or anywhere.
• Fun and passionate work environment.
• Competitive compensation and equity opportunities.
• Flexible paid time off.
• Health, dental, and vision insurance.