Solutions Engineer - Remote

Overview

UPSTACK is the leading full-service technology advisory firm, transforming how businesses design, source, implement, support, and optimize IT infrastructure. Clients benefit from decades of expertise, enhanced support, and UPSTACK’s proprietary technology—delivering faster deployments, cost savings, and streamlined access to critical solutions.

In Short

• Looking for a Solutions Engineer who thrives at the intersection of technology, business strategy, and customer experience.
• Collaborate with Sales and Customer Experience teams to identify customer needs.
• Design provider-agnostic, scalable solutions for clients.
• Present solutions to both technical teams and C-suite decision-makers.
• Lead technical discovery sessions to understand customer requirements.
• Translate complex technical concepts into clear, value-driven business narratives.
• Stay current on industry trends and emerging technologies.
• Contribute to the continuous improvement of solution playbooks.
• Work in a fast-paced, high-growth environment.
• Reside within PST or MST time zones.

Requirements

• 5+ years in a telecom, technology, or network-focused Solutions Engineering role.
• Deep expertise in SD-WAN, UCaaS, cloud infrastructure, and network security.
• Strong communication skills with the ability to present to executive and technical audiences.
• Experience supporting technical sales cycles.
• Excellent documentation and presentation-building skills.
• Collaborative, self-starting attitude.
• Ability to learn quickly and adapt to changing technologies.
• Industry certifications (e.g., AWS, Azure, CCNP) preferred.
• Experience with IoT architectures and CRM tools like Salesforce.
• Proven ability to thrive in a fast-paced, high-growth environment.

Benefits

• Competitive salary and annual bonus plan.
• Opportunity to work with a diverse client base.
• Flexible working environment.
• Professional development opportunities.
• Collaborative team culture.
• Access to cutting-edge technologies.
• Support for work-life balance.
• Commitment to diversity and inclusion.
• Reasonable accommodations for individuals with disabilities.
• Open to feedback and continuous improvement.