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Voice Assistant Customer Service Specialist - Remote

Posted 9 weeks ago
Customer Service
Full Time
USA
$70,000 - $80,000/year

Overview

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents.

In Short

  • Automate customer service using voice assistants
  • Deliver outstanding customer service
  • Influence customer interactions
  • Work with global brands
  • Be accountable for customer satisfaction
  • Engage with millions of customers
  • Collaborate with a dynamic team
  • Contribute to innovative solutions
  • Enhance customer experience
  • Drive automation in customer service

Requirements

  • Strong communication skills
  • Experience in customer service
  • Ability to work independently
  • Familiarity with voice technology
  • Problem-solving skills
  • Accountability in role
  • Interest in automation
  • Ability to engage with diverse customers
  • Team collaboration skills
  • Passion for customer satisfaction

Benefits

  • Competitive salary
  • Remote work flexibility
  • Opportunity to work with innovative technology
  • Engaging work environment
  • Professional development opportunities
  • Impactful role in customer service
  • Collaborative team culture
  • Access to cutting-edge tools
  • Work-life balance
  • Health and wellness benefits
PolyAI logo

PolyAI

PolyAI is a forward-thinking company that specializes in developing enterprise voice assistants capable of engaging in natural conversations with customers to address their needs. By serving a diverse range of industries, including banking, hospitality, insurance, retail, and telecommunications, PolyAI helps enterprises enhance customer satisfaction and operational efficiency by reducing wait times and allowing live staff to focus on more complex interactions. The company is committed to fostering a supportive and inclusive work environment, as evidenced by its comprehensive employee benefits and dedication to equal opportunity employment.

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