Software Implementation Consultant - Financial - Remote

Overview

The Software Implementation Consultant at PointClickCare is responsible for leading the implementation of best practices in financial solutions for clients in the Long-Term and Post-Acute Care settings, ensuring optimized business outcomes through strong customer relationships and effective communication.

In Short

• Act as the principal liaison for customer implementation projects.
• Lead business discovery and develop recommendations for delivery approaches.
• Translate technical requirements and execute system configuration setups.
• Establish and maintain successful customer relationships.
• Collaborate with project managers and training specialists.
• Anticipate and communicate issues and risks proactively.
• Support customer change management strategies.
• Develop expertise in multiple product offerings.
• Travel to customer sites for meetings and presentations.

Requirements

• Experience in managing billing processes in Senior Living or Assisted Living.
• Post-secondary education in accounting or technology preferred.
• Foundational understanding of AI and enthusiasm for exploration.
• Strong communication and collaboration skills.
• Consulting experience in software implementation and workflow analysis.
• Ability to manage multiple resources and project timelines.
• Self-starter with a results-oriented mindset.
• Ability to thrive in a complex team environment.

Benefits

• Flexibility and growth opportunities.
• Meaningful work in a leading health tech company.
• Investment in training and development.
• Recognition as a top private cloud company.