Software Implementation Consultant - Financial - Remote

Overview

The Software Implementation Consultant at PointClickCare will act as the principal liaison with customers to implement best practices and drive optimized business outcomes in the Long-Term and Post-Acute Care settings.

In Short

• Act as the principal implementation liaison on project teams.
• Lead detailed business discovery and develop recommendations.
• Translate technical requirements and execute system configuration.
• Establish and maintain strong customer relationships.
• Act as a trusted advisor to customers.
• Partner with internal stakeholders to create implementation plans.
• Proactively communicate issues and risks to ensure success.
• Lead customer change management strategies.
• Develop expertise in multiple product offerings.
• Travel to customer sites as needed.

Requirements

• Post-secondary education in accounting or technology preferred.
• Foundational understanding of artificial intelligence (AI).
• Passion for delivering exceptional customer experience.
• Healthcare industry experience preferred.
• Excellent communication and collaboration skills.
• Consulting experience in software implementation.
• Multi-resource project team experience.
• Proven accountability for project delivery.
• Ability to learn new concepts and technologies quickly.
• Self-starter with a flexible approach.

Benefits

• Opportunity to work in a vibrant culture.
• Engage in meaningful work.
• Career advancement opportunities.
• Impact healthcare across North America.
• Work alongside incredible colleagues.