Software Implementation Consultant - Financial - Remote

Overview

The Software Implementation Consultant will serve as a strategic advisor, guiding customers through the migration process during facility acquisitions, ensuring a seamless transition and optimizing business outcomes.

In Short

• Lead customer engagement as the principal financial consulting liaison.
• Establish and maintain excellent client rapport via various communication methods.
• Proactively predict and communicate issues, risks, and delays.
• Act as a trusted advisor, developing approaches that consider business impacts.
• Implement best-practice solution deployment strategies.
• Educate and collaborate with customers on delivery approaches.
• Travel to customer sites for meetings and presentations.
• Possess in-depth knowledge of PointClickCare's solutions and industry.
• Exceptional written and verbal communication skills.
• Understand organizational change management needs.

Requirements

• Post-secondary education in healthcare or related field preferred.
• Financial background in consulting or accounting.
• Experience in software implementations or billing cycles in healthcare.
• Industry experience in assisted living or skilled nursing.
• Experience in a customer-facing position in a tech or SaaS environment.
• Ability to learn new concepts and technologies quickly.
• Proven accountability for project delivery.
• Self-starter with strong prioritization skills.
• Results-oriented with a can-do attitude.
• Experience with geographically dispersed teams preferred.

Benefits

• Opportunity to work in a vibrant culture.
• Engage in meaningful work with a lasting impact on healthcare.
• Career advancement opportunities.
• Collaborate with incredible colleagues.
• Work in a dynamic environment.