Account Manager, Middle Market - Remote

Overview

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving.

In Short

• Manage key middle tier customer relationships.
• Build a sales strategy for expansion, renewals, and customer satisfaction.
• Identify growth opportunities within current client accounts.
• Conduct client demonstration sessions with a consultative approach.
• Collaborate with Customer Success Managers on account retention.
• Utilize Salesforce for client relationship management.
• Drive engagement with prospective clients through crafted sequences.
• Participate in global account manager meetings.
• Support company vision and values through role modeling.
• Participate in various company initiatives and projects.

Requirements

• Bachelor’s degree preferred.
• 2+ years of sales or account management experience in SaaS or technology.
• 1+ years of experience with account renewals.
• Proven ability to close complex deals.
• Prior experience with Salesforce or similar CRM.
• Excellent verbal and written communication skills.
• Exemplary presentation skills.
• Interest in private equity and venture capital preferred.
• Organized with terrific prioritization skills.
• Self-motivated and goal-oriented attitude.

Benefits

• Comprehensive health benefits.
• Paid sabbatical program after four years.
• Annual educational stipend.
• 401k match.
• Employee stock program.
• Generous vacation and sick days.
• Employee assistance program.
• Matching gifts program.
• Company-wide events.
• Monthly transportation stipend.