Primary Care Coordinator - Remote

Overview

The Primary Care Coordinator serves as the central point of contact for our primary care geriatric care team, managing 500-600 patients alongside nurses and Primary Care Providers. The role focuses on coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation.

In Short

• Serve as primary contact for patients, families, and providers
• Schedule and coordinate medical appointments
• Manage patient documentation and EMR updates
• Process urgent care calls and STAT tasks
• Participate in mandatory after-hours shift rotation
• Handle communications via phone, email, text, and fax
• Coordinate with community partners and specialty providers
• Facilitate new patient onboarding

Requirements

• High School Diploma (some college preferred)
• Basic understanding of Primary Care Operations
• Medical Assistant Certification preferred
• Reliable internet and HIPAA-compliant workspace
• Comfort with healthcare technology platforms
• Ability to thrive in a fast-paced, changing environment
• Attendance is critical in this role to ensure quality patient care
• Must be able to work ~5 on call overnights and/or weekends

Benefits

• Stock Option Plan
• Paid Parental Leave
• Medical, Vision, and Dental Insurance
• 401K Retirement Plan
• Mileage and Cell Phone Reimbursement
• Annual Wellness Allowance
• Professional and Personal Development Annual Allowance
• FSA and Dependent Care FSA
• 10 Paid Holidays
• Paid Time Off
• Paid Sick days