Pharmacy Operations Specialist - Remote

Overview

The Pharmacy Operations Specialist role will help ensure timely processing for our patients. You will be a part of a dedicated team focused on driving patient outcomes through reviewing scripts that are at risk of being delayed.

In Short

• Review script level tickets to ensure proper process was followed and correct as needed
• Contact internal and external stakeholders (Pharmacy Partners) to move scripts forward in their processing
• Identify / flag scripts for proactive reporting to clients
• Triage, resolve, and respond to order-related client escalations or one-off requests
• Identify errors and understand workflows

Requirements

• Licensed technician in Arizona or Ohio, or PTCB certified
• Prior pharmacy technician experience and use of proprietary software to process prescriptions
• Ability to work with cross-functional teams in order to resolve script level issues
• Willingness to learn and understand operational workflows in order to quickly determine root cause
• Prior experience working with external clients with a demonstrated ability to communicate effectively to resolve questions or concerns
• Solution-oriented approach to find creative solutions for our clients
• Excellent written and verbal communication skills
• Team player who wants to help build up others
• Experience in pharmacy or healthcare (preferred)

Benefits

• Ground floor opportunity with one of the fastest-growing startups in health-tech
• Fully remote working environment
• Competitive compensation (commensurate with experience)
• Full benefits (medical, dental, vision).
• 401(k) contribution opportunity.