Remote Otter LogoRemoteOtter

CRM Manager - Remote

Posted 16 weeks ago
Sales / Business
Full Time
Cyprus
3500USD/month

Overview

In connection with the launch of a new project, we are looking for a CRM Manager who will play a key role in establishing our CRM and setting up user communication.

In Short

  • Develop and implement CRM strategies for Online Casino & Sportsbook.
  • Create and execute marketing campaigns for user interactions.
  • Set up and optimize triggered and automated communications.
  • Analyze user behavior data to develop personalized offers.
  • Collaborate with teams to enhance customer experience.
  • Conduct A/B testing to improve engagement metrics.
  • Monitor industry trends for competitive strategies.
  • Manage CRM platform and tools for marketing automation.

Requirements

  • Minimum 2 years of experience as a CRM Manager in iGaming or Gambling.
  • Strong understanding of online casino and sportsbook platforms.
  • Proficiency in Customer Journey Mapping (CJM).
  • Experience with the Smartico CRM system.
  • Skilled in using analytics tools for campaign effectiveness.
  • Ability to segment customer databases and develop personalized offers.
  • Knowledge of A/B testing methodologies.
  • Excellent communication skills for collaboration.

Benefits

  • Remote work with flexible hours.
  • Paid vacation and sick leave.
  • Competitive salary.
  • Participation in company internal events.
  • Freedom from micromanagement.
  • Professional development opportunities.
  • Dynamic work environment within a profitable company.
PGS logo

PGS

PGS is a dynamic iGaming company founded over four years ago by a team of passionate professionals. With a workforce of more than 1300 employees, PGS operates across Tier 1-3 countries and manages 10 distinct brands. The company prides itself on its stability and innovative approach, fostering an environment where employees can implement and develop their ideas. PGS is committed to creating a collaborative and creative workplace, offering remote work options, competitive salaries, and opportunities for professional growth. The company values its employees and actively supports their initiatives, making it a great place for those looking to thrive in the iGaming industry.

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