CRM Manager - Remote

Overview

The CRM Manager will oversee Car & Classic’s outbound customer communications, creating powerful marketing messages through user segmentation and relevant content recommendations.

In Short

• Develop and implement a comprehensive CRM strategy.
• Enhance email effectiveness through smart user segmentation.
• Utilize A/B testing for email optimization.
• Automate tasks and integrate CRM processes.
• Establish KPIs to measure CRM effectiveness.
• Analyze customer journeys for improvement opportunities.

Requirements

• Expertise in Blueshift for marketing automation.
• Experience in developing CRM strategies.
• Track record in email marketing engagement.
• Skills in automating marketing processes.
• Strong data analytics capabilities.
• Experience in optimizing customer journeys.
• Ability to collaborate with various teams.
• Proficient in using CRM tools.
• Experience in performance tracking and improvements.
• Budget management experience.

Benefits

• Competitive base salary.
• Stock options.
• All necessary equipment provided.
• Flexible working conditions.
• Access to mental health support.
• Professional development allowance.
• Life cover.
• Smart Health benefits.
• Generous parental leave.
• 33 days holiday including bank holidays.
• Opportunity to impact a growing start-up.