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CRM Manager - Remote

Posted 3 weeks ago

Overview

As a rapidly growing financial technology company, Bondora is looking for an experienced and data-driven CRM Manager to lead our customer relationship management strategy, focusing on user activation, engagement, and retention.

In Short

  • Develop and execute a multichannel CRM strategy focused on automation.
  • Plan, execute, and optimize campaigns, including design and content.
  • Drive customer retention initiatives to improve the investor experience.
  • Implement segmentation and personalization strategies.
  • Analyze performance metrics to optimize engagement and conversion rates.
  • Design and implement automated workflows using a data-driven approach.

Requirements

  • Over 4 years of experience in CRM, retention, or email marketing in B2C companies.
  • Technical expertise in CRM platforms such as Braze, HubSpot, Mailchimp, or Iterable.
  • Strong analytical skills to drive decision-making and campaign optimization.
  • Cross-functional collaboration experience with developers, designers, and analysts.
  • Proficiency in remarketing platforms like Meta, Google, Criteo, or Taboola is a plus.
  • A proactive mindset with a passion for improving CRM strategies.

Benefits

  • Competitive salary and generous benefits package including 5 weeks of vacation.
  • Private healthcare compensation and mental healthcare support.
  • Opportunities for personal and professional growth.

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