CRM Manager - Remote

Overview

As a rapidly growing financial technology company, Bondora is looking for an experienced and data-driven CRM Manager to lead our customer relationship management strategy, focusing on user activation, engagement, and retention.

In Short

• Develop and execute a multichannel CRM strategy focused on automation.
• Plan, execute, and optimize campaigns, including design and content.
• Drive customer retention initiatives to improve the investor experience.
• Implement segmentation and personalization strategies.
• Analyze performance metrics to optimize engagement and conversion rates.
• Design and implement automated workflows using a data-driven approach.

Requirements

• Over 4 years of experience in CRM, retention, or email marketing in B2C companies.
• Technical expertise in CRM platforms such as Braze, HubSpot, Mailchimp, or Iterable.
• Strong analytical skills to drive decision-making and campaign optimization.
• Cross-functional collaboration experience with developers, designers, and analysts.
• Proficiency in remarketing platforms like Meta, Google, Criteo, or Taboola is a plus.
• A proactive mindset with a passion for improving CRM strategies.

Benefits

• Competitive salary and generous benefits package including 5 weeks of vacation.
• Private healthcare compensation and mental healthcare support.
• Opportunities for personal and professional growth.