CRM Manager - Remote

Overview

We are looking for a CRM Manager to join our team, responsible for implementing and optimizing CRM strategies in the iGaming industry.

In Short

• Implement new chains and optimize the current ones
• Set up tasks for designers, analysts, copywriters, operations team
• Carry out ad-hoc project tasks according to business needs
• Prepare work results reports
• Create a communication strategy and execute casino promotions/campaigns
• Basic user segmentation
• Grow CRM and Retention metrics
• Monitor and control retention, reactivation, communication conversion metrics, MAU, and LTV
• Design communication flows using various communication channels

Requirements

• 2-3+ years in CRM management within the iGaming industry
• Experience in building communication flows using various communication channels
• Proactive & Initiative
• Data-Driven decision making
• Strong Communication Skills
• Customer Understanding
• Creative Problem Solver
• Adaptable to market changes
• Market Analyst skills
• Intermediate English proficiency

Benefits

• Global Flexibility for remote work
• 20 working days of vacation
• Paid sick leave
• Learning Coverage
• Team Building programs
• Mental Health Programs
• Sport coverage
• Medical and dental insurance