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Head of VIP Department - Remote

Posted 14 weeks ago
Sales / Business
Full Time
CY, USA

Overview

We are a dynamic iGaming company with 5+ years of experience and a team of 1,000+ specialists. Our portfolio includes 8 successful projects, loved by players and operating across Tier 1-3 markets.

In Short

  • Join as the Head of VIP Department
  • Oversee and manage the VIP department (CIS markets)
  • Develop and execute financial plans
  • Ensure smooth department operations
  • Build, motivate, and retain a high-performing team
  • Analyze, report, and forecast workload and performance
  • Identify and resolve problem areas proactively
  • Manage budgets and conduct competitor analysis
  • Create compelling VIP offers and optimize player segmentation
  • Make key decisions on VIP player cases

Requirements

  • 3+ years of leadership experience
  • Proven track record of building teams from scratch
  • Deep expertise in CIS markets
  • Gaming industry background (betting is a plus!)
  • Fluency in Russian/Ukrainian, English B2+
  • Strong understanding of Gaming metrics & VIP player management

Benefits

  • Opportunity to take your VIP management career to the next level
  • Be part of a team that drives innovation in iGaming
  • Work in a dynamic and growing company
PGS logo

PGS

PGS is a dynamic iGaming company founded over four years ago by a team of passionate professionals. With a workforce of more than 1300 employees, PGS operates across Tier 1-3 countries and manages 10 distinct brands. The company prides itself on its stability and innovative approach, fostering an environment where employees can implement and develop their ideas. PGS is committed to creating a collaborative and creative workplace, offering remote work options, competitive salaries, and opportunities for professional growth. The company values its employees and actively supports their initiatives, making it a great place for those looking to thrive in the iGaming industry.

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