Call Center Representative - Remote

Overview

The Call Center Representative will respond to high volume inbound telephone inquiries from potential patients, schedule appointments, and provide excellent customer service.

In Short

• Respond to inbound telephone inquiries from potential patients.
• Schedule and confirm new patient appointments.
• Handle questions and concerns compassionately.
• Use trained sales tactics to meet company goals.
• Perform various duties as assigned by leadership.

Requirements

• High School Diploma required; Associates or Bachelors preferred.
• Experience in retail, sales, food service, marketing, or customer service preferred.
• Strong keyboarding skills.
• Outstanding verbal communication skills.
• Bilingual in Spanish and English is a plus.
• Passion for helping others.
• Drive to succeed and grow within the organization.

Benefits

• Opportunity for growth within the organization.
• Supportive team environment.