Remote Commercial Customer Service Agent

Overview

The Remote Commercial Customer Service Agent will provide exceptional customer service from the comfort of their home, assisting customers primarily in the healthcare industry.

In Short

• Work remotely from home with provided equipment.
• Requires HS Diploma or GED.
• Minimum of 2 years of customer service experience.
• Call center experience preferred.
• Strong customer-focused competencies.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• Ability to navigate through multiple systems.
• Medical background is helpful.

Requirements

• Must be able to work remotely from home.
• 2 years of customer service experience required.
• Call center experience preferred.
• Strong verbal communication skills required.
• Ability to communicate complex messages clearly.
• 1 year of inbound call center experience preferred.
• Strong problem-solving skills necessary.
• Ability to navigate multiple systems.
• Healthcare industry experience preferred.

Benefits

• Work from home flexibility.
• Equipment provided for remote work.
• Opportunity to work in the healthcare industry.