Customer Success Intern - Remote

Overview

The Customer Success Intern at Performant will engage in a structured learning experience, assisting with various projects and developing skills in a professional environment focused on healthcare payment integrity.

In Short

• Assist Account Managers with client requests and inquiries.
• Perform administrative support tasks such as scheduling and report preparation.
• Manage and monitor data related to client accounts.
• Collaborate with departments like marketing and sales.
• Participate in meetings and contribute ideas.
• Gain hands-on experience in the healthcare insurance industry.
• Work remotely with reliable internet access.
• Develop valuable skills for future employment opportunities.
• Engage in a supportive and innovative company culture.
• Contribute to projects and initiatives that enhance client satisfaction.

Requirements

• Currently enrolled in a relevant degree program.
• Junior class standing or greater preferred.
• Strong communication and teamwork skills.
• Ability to adapt and solve problems effectively.
• Proficiency in relevant software tools.
• Strong research and analytical skills.
• Attention to detail and initiative.
• Reliable and secure internet access for remote work.
• Willingness to learn and take on challenges.
• Ability to build professional relationships.

Benefits

• Medical, dental, and vision coverage options.
• 401(k) savings plans.
• Paid family and parental leave.
• 11 paid holidays per year.
• Sick time and vacation time off annually.
• Support for a healthy work/life balance.
• Collaborative and innovative work environment.
• Diversity and inclusion initiatives.
• Opportunities for professional growth.
• Access to a benefits page for more information.