Customer Success Intern - Remote

Overview

Super.com is dedicated to maximizing the lives of our customers and employees, providing opportunities for personal and professional growth.

In Short

• Internship role focused on Customer Success Operations.
• Utilize data to enhance customer interactions.
• Work on CSAT reporting and dashboard creation.
• Support survey optimization and insights.
• Analyze customer feedback and public reviews.
• Collaborate with cross-functional teams.
• Contribute to FAQ improvements and internal reporting.
• Help track performance of self-serve tools.
• Work in a fast-paced environment.
• Passion for delivering better customer experiences.

Requirements

• Pursuing a degree in Computer Science, Data Analytics, Business, or related field.
• Experience with SQL, Looker, Amplitude, or similar tools.
• Strong attention to detail.
• Clear communication skills.
• Curiosity about customer experiences.
• Ability to work cross-functionally.
• Interest in translating data into actionable insights.
• Adaptability to shifting priorities.
• Passion for continuous improvement.
• Technical and operational skills to unlock insights.

Benefits

• $300 one-time home office set up allowance.
• $25/week UberEats allowance on Fridays.
• $300/Term Learning and Development allowance.
• $120/Term Fitness/Wellness allowance.
• Opportunity to work with top talent from major companies.
• Ownership and impact in building a product for millions.