Customer Success Specialist Intern - Remote

Overview

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

In Short

• Join a global team passionate about innovation and next-gen technology.
• Work in a fast-paced, rewarding environment with talented professionals.
• Perform budgetary and proprietary account analysis.
• Collect and organize data into spreadsheets and develop reports.
• Collaborate on improvement projects for the sales operation team.
• Deploy standardized engagement models across customer assignments.
• Promote best practices and deploy playbooks for consistency.
• Partner with customers to understand their business objectives.
• Develop and maintain relationships with key customer stakeholders.
• Proactively identify and mitigate risks related to customer contracts.

Requirements

• Interest in Business Administration/Operation functions.
• Studies related to data management or information security are helpful.
• Outstanding interpersonal communication and relationship building skills.
• Excellent organization skills and multitasking ability.
• Demonstrated analytical and problem-solving skills.

Benefits

• 10-week paid internship starting on June 4th.
• Working up to 35 hours per week.
• Hourly pay for this role is $20/hr.