Executive Assistant - Remote

Overview

Looking for a highly organized and detail-driven Executive Assistant to support daily administrative and operational functions. This role is ideal for a sharp, proactive professional who thrives in a structured, performance-driven environment and can balance routine administrative work with evolving operational priorities.

In Short

• Execute high-volume administrative tasks with accuracy and within defined SLAs
• Maintain and update internal trackers, databases, and operational reports
• Support workflow coordination and case/task follow-through across teams
• Ensure documentation completeness, quality, and compliance with process standards
• Manage email correspondence, scheduling, and follow-ups with internal and external stakeholders
• Assist in process improvement initiatives and operational optimization efforts
• Provide cross-functional support during peak periods or changing business needs
• Adhere to data security, confidentiality, and compliance requirements

Requirements

• 2+ years experience in administrative, operations, or back-office support within a BPO or shared services environment
• Strong English communication skills (written and verbal)
• Advanced attention to detail and time management skills
• Proven ability to multitask in a fast-paced, metrics-driven environment
• Proficiency in Google Workspace / Microsoft Office (Excel required)
• Experience working with CRMs, EMRs, ticketing systems, or workflow tools is a plus
• Healthcare or rehabilitation industry exposure is an advantage but not required

Benefits

• Positive, encouraging and performance-driven culture
• Convenience of working from home
• Exceptional work environment for team members
• Tremendous opportunities for growth
• Established organization with an exceptional team