Implementation Project Manager - Remote

Overview

At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa, and UnionPay cards at scale - across more than 60 countries.

Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.

We’re looking for an Implementations Project Manager to drive end-to-end delivery of client implementations, ensuring seamless coordination between internal teams and external stakeholders. This role is critical in ensuring successful project delivery through strong project management, proactive communication, and detailed execution.

If you thrive in high-impact environments and are passionate about delivering exceptional client experiences, this could be your next opportunity.

In Short

• Organise and lead internal handover meetings to ensure a smooth transition from Sales to Implementation.
• Facilitate client project kick-offs to align on objectives, timelines, and expectations.
• Oversee end-to-end project execution and delivery, ensuring clear milestones and deliverables.
• Coordinate discussions with third-party vendors to align project scope and ensure contractual obligations are met.
• Maintain strong lines of communication with infrastructure and technical teams to ensure alignment.
• Manage daily communication channels with clients, providing updates and resolving queries.
• Verify implementation documentation for accuracy and completeness.
• Monitor, track, and follow up on tasks that impact project delivery.
• Collaborate with Technical Implementation Managers and other teams to ensure smooth execution of implementation activities.
• Assist with internal coordination and external client interaction where required.

Requirements

• Proficiency with project management tools such as Microsoft Project, Jira, or Asana.
• Strong understanding of the card issuing and payment processing environment.
• Proven ability to manage complex implementations and balance multiple priorities.
• Exceptional communication and stakeholder engagement skills.
• Ability to adapt quickly in a fast-paced, cross-functional environment.
• Strong problem-solving skills and a proactive mindset.
• Fluency in English (written and verbal).
• Bachelor’s degree in Business, Engineering, or a related field.
• Project Management certification is a plus.
• 3 - 5 years of experience in project management, ideally in implementations or a similar client-facing role within fintech or payments.
• Strong familiarity with software delivery and infrastructure alignment.
• Knowledge of cards and the payment industry is preferred.

Benefits

• Be part of a diverse, global team committed to making a positive impact.
• Work across time zones and engage in initiatives that support local communities.
• Find real purpose in your work with the freedom to grow in a supportive environment.