Automotive Sales & Customer Experience Specialist - Remote

Overview

The Automotive Sales & Customer Experience Specialist will be responsible for engaging customers, providing expert guidance on automotive upgrades, and ensuring exceptional service in a remote work environment.

In Short

• Handle inbound customer inquiries via various communication channels.
• Provide expert advice on automotive tuning and performance upgrades.
• Craft custom service quotes based on customer needs.
• Book appointments with service centers and maintain customer journey.
• Track customer interactions using CRM tools.
• Collaborate with marketing teams to enhance outreach.
• Must have a passion for cars and performance.
• Self-motivated and capable of working independently.
• Strong organizational skills required.
• Excellent communication skills in English; other languages a plus.

Requirements

• Minimum 2 years of experience in automotive sales or customer support.
• Solid understanding of performance automotive parts.
• Familiarity with CRM and communication tools.
• Excellent verbal and written communication skills.
• Strong organizational and follow-up skills.

Benefits

• Flexible working hours.
• Remote work opportunity.
• Be part of a passionate team in the automotive industry.
• Opportunities for personal and professional growth.
• Collaborative work environment.