Spanish Speaking Remote Support Specialist

Overview

An exciting opportunity for a Spanish Speaking Remote Support Specialist to provide exceptional support to Spanish-speaking clients while working remotely.

In Short

• Deliver high-quality remote support to Spanish-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to software, hardware, and networking services.
• Accurately document customer interactions, support requests, and resolutions.
• Collaborate with team members to improve service quality and share insights.
• Stay updated with product knowledge and technological advancements to provide informed assistance.
• Participate in ongoing training and professional development opportunities.

Requirements

• Fluent in Spanish and English.
• Strong technical skills and customer service orientation.
• Ability to troubleshoot technical issues effectively.
• Excellent communication skills.
• Experience in a support role is a plus.

Benefits

• Flexible remote work environment.
• Opportunity for professional development and training.
• Make a positive impact on clients’ experiences.