Dutch Speaking Customer Care Representative - Remote

Overview

An overview paragraph about the job

In Short

• Provide exceptional customer service to Dutch-speaking clients through various communication channels (phone, email, chat)
• Assist customers with inquiries related to online orders, products, payment, and delivery
• Handle and resolve customer complaints with professionalism and care
• Document customer interactions and maintain detailed records of each case
• Collaborate with team members to ensure efficient service delivery
• Stay updated on product offerings, promotions, and company policies
• Participate in training sessions to continuously improve product knowledge and customer service skills

Requirements

• Fluent in Dutch
• Strong communication skills
• Ability to work in a fast-paced environment
• Customer service experience is a plus
• Problem-solving skills
• Willingness to learn about e-commerce

Benefits

• Dynamic team environment
• Opportunity to build valuable skills
• Training sessions provided
• Potential for career growth