Dutch Speaking Customer Service Agent - Remote

Overview

An exciting opportunity for a Dutch Speaking Customer Service Agent for Eneco, a leading energy company, working remotely from Greece.

In Short

• Deliver excellent customer service to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries about their energy services, billing information, and account management.
• Document customer interactions accurately in the CRM system for effective tracking and follow-up.
• Collaborate with the Eneco team to resolve customer issues efficiently and promptly.
• Stay informed about the company’s products, services, and industry trends to provide accurate information to customers.
• Build long-lasting relationships with customers through attentive and personalized service.

Requirements

• Strong command of the Dutch language.
• Passion for customer service.
• Ability to work remotely and independently.
• Excellent communication skills.
• Experience in customer service is a plus.

Benefits

• Work remotely from Greece.
• Opportunity to work with a leading energy company.
• Supportive team environment.
• Flexible working hours.