Dutch Speaking Airline Customer Service Specialist - Remote

Overview

Patrique Mercier Recruitment PT is a leading recruitment agency in Greece, specializing in leveraging language skills to connect talented individuals with rewarding career opportunities. We are currently seeking a Dutch Speaking Airline Customer Service Specialist to join our vibrant team in Athens, offering the possibility to work remotely within Greece. This role is perfect for candidates who are enthusiastic about providing outstanding customer service in the airline industry. As a vital member of our team, you will assist Dutch-speaking customers with their travel inquiries and ensure a seamless travel experience. If you are dedicated to customer satisfaction and have a knack for communication, we invite you to apply!

In Short

• Provide outstanding customer service to airline passengers in Dutch.
• Assist customers with inquiries related to bookings, cancellations, and travel information.
• Effectively address and resolve customer complaints in a timely manner.
• Communicate flight updates, policies, and important information clearly to customers.
• Keep accurate records of customer interactions and transactions.
• Collaborate with team members to enhance the quality of service delivered.
• Stay informed about airline services and industry trends to help customers effectively.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the airline industry.
• Ability to work in a fast-paced environment.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Opportunity to work remotely within Greece.
• Dynamic and supportive team environment.
• Career development opportunities.
• Competitive salary and benefits package.