Dutch Speaking Airline Customer Service Specialist - Remote

Overview

Patrique Mercier Recruitment PT is a distinguished recruitment agency based in Greece, focused on connecting talented individuals with exceptional job opportunities in various sectors. We are currently seeking a Dutch Speaking Airline Customer Service Specialist to join our dynamic team, with the flexibility to work remotely within Greece. This role is an excellent opportunity for individuals who are enthusiastic about delivering high-quality customer service in the airline industry. As part of our team, you will assist Dutch-speaking customers with their inquiries and support them throughout their travel experience. If you are customer-oriented and enjoy helping others, we would love to hear from you!

In Short

• Provide exceptional customer service to airline passengers in Dutch.
• Assist customers with inquiries regarding bookings, cancellations, and travel-related issues.
• Efficiently handle and resolve customer complaints and concerns.
• Communicate flight schedules, policies, and important updates clearly to customers.
• Maintain accurate records of customer interactions and ensure documentation is up to date.
• Collaborate with team members to enhance service quality and customer satisfaction.
• Stay informed about airline operations and industry trends to provide knowledgeable assistance.

Requirements

• Fluency in Dutch and English.
• Previous experience in customer service, preferably in the airline industry.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Flexible remote working options.
• Opportunity to work in a dynamic and supportive team.
• Professional development and training opportunities.
• Competitive salary and benefits package.