Norwegian Speaking Social Media Customer Service Agent - Remote

Overview

An overview paragraph about the job

In Short

• Engage with Norwegian-speaking customers on social media platforms, providing exceptional customer service.
• Monitor social media channels for inquiries, comments, and feedback, responding promptly and professionally.
• Resolve customer issues and complaints through effective communication and problem-solving.
• Document inquiries and interactions using the company's CRM system.
• Collaborate with team members to share insights and improve the customer experience.
• Stay updated on company products, services, and promotional campaigns.
• Contribute to social media strategy by providing feedback on customer interactions and trends.

Requirements

• Fluency in Norwegian and English.
• Experience in customer service, preferably in a social media context.
• Strong communication and problem-solving skills.
• Familiarity with CRM systems.
• Ability to work in a fast-paced environment.
• Passion for social media and customer engagement.

Benefits

• Opportunity to work in a vibrant location.
• Be part of a dynamic customer service team.
• Engage with a diverse customer base.
• Professional development opportunities.